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Customer Service



    A Little bit About Perfume Mart:

    Family owned PerfumeMart.com has been providing name brand fragrances for over 12 years.  All products are 100% authentic and guaranteed. We do sell some discontinued and collectable perfumes which in some very rare cases the perfume product may not be in perfect condition, so in these situations we will notify you so you can decide if you want to continue with your purchase. If you have any questions, please feel free to contact us using any of the contact methods below. Thanks for visiting PerfumeMart.Com



    Google Talk:  NEW Chat with us at ord@perfumemart.com

    Twitter: Give us a tweet @perfumemart

    Toll Free Number: 866-374-8100 (Voice Mail Only)

    Direct Number: 626-817-3611 (Voice Mail Only)

    Fax Number: 213-330-0214

    Phone Hours: Mon - Fri 12:30PM - 5:30PM EST (9:30AM - 2:30PM PST)


      Mailling Address:
      PerfumeMart.Com Inc.
      1010 S. Arroyo Pkwy Suite 5
      Pasadena CA 91105

      30 Day Guarantee: 100% Satsfaction is our goal. All fragrances are Guarenteed Authentic Name Brands. We do not sell knockoffs and we never will. Merchandise may be returned within 30 days of receiving the product if it does not satisfy your needs. Returns must be UNOPENED and in it's ORIGINAL condition. Returned merchandise must be purchsed from our store. We do not accept merchandise which has been purchased elsewhere. Please note if we did not make any mistakes in processing your order, there will be a $5.50 service charge for us to process returns.

      Returns: We welcome returns for exchanges and refunds within 30 Days. Returns must be UNOPENED and in it's ORIGINAL condition. Returned merchandise must be purchsed from our store. We do not accept merchandise which has been purchased elsewhere. There will be a service charge of $5.50 to process the exchange if we did not make any mistakes on the initial order. Any additional charges in the differences in price for exchanges will be charged or credited to the credit card on file for that order. ** Be sure to fill out the back of the Packing Slip with your requested exchange or refund instructions and reasons for the return.